Fair Use Policy
POLITICA DI UTILIZZO CORRETTO PER I SERVIZI MOBILI E DATI
Subscriber’s use of the Service is subject to the following rules and guidelines contained in this policy. This policy is designed to ensure that Subscriber’s use of the Service does not break any law, hinder the efficient operation of Service Provider’s network, and interfere with the rights of other subscribers and other internet users.
Subscriber shall be responsible for ensuring that his/her use of the Service and internet account (if any) complies with this policy. Subscriber shall also be responsible for any use of the Service by any person who gains access to the Service or Subscriber’s internet account (if any)even if such access and use was done with or without Subscriber’s knowledge or consent.
Should Subscriber become aware of any violations of this policy by other subscribers, Subscriber should contact Service Provider at Service Provider’s Customer Service Hotline or via the contact form on the website.
POLITICA DI UTILIZZO CORRETTO PER CHIAMATE ILLIMITATE
L'offerta illimitata è intesa esclusivamente per uso personale ed è soggetta alla Politica di utilizzo corretto. Ci riserviamo il diritto di terminare/sospendere gli abbonamenti promozionali che violano questa politica. Questa politica previene l'abuso della rete, permettendoci di ottimizzare completamente la capacità della rete e mantenere la qualità dei nostri servizi per te, il nostro stimato cliente. Le regole dei criteri si basano sul traffico delle chiamate telefoniche in uscita e in entrata. Per qualificare l'utilizzo come corretto per uso personale è necessario rispettare almeno tre delle quattro frasi seguenti:
A. Traffico delle telefonate in uscita non superiore a 160 minuti al giorno;
B. Traffico di telefonate in uscita non superiore a 1250 minuti al mese;
C. Traffico telefonico uscente verso un singolo Paese non superiore a 80% del traffico telefonico uscente totale;
D. Rapporto tra chiamate in uscita e chiamate in entrata non superiore a 4.
POLITICA DI UTILIZZO CORRETTO PER DATI ILLIMITATI
L'offerta illimitata è intesa esclusivamente per uso personale ed è soggetta alla Politica di utilizzo corretto. Ci riserviamo il diritto di terminare/sospendere gli abbonamenti promozionali che violano questa politica. Questa politica previene l'abuso della rete, consentendoci di ottimizzare completamente la capacità della rete e mantenere la qualità dei nostri servizi per i nostri stimati clienti. Nello specifico ci riserviamo il diritto di terminare/sospendere la SIM card se:
– l’utilizzo quotidiano raggiunge i 5 GB
– l’utilizzo mensile raggiunge i 100GB
Al fine di garantire la Qualità del Servizio a tutti i clienti, ci riserviamo inoltre il diritto di limitare la velocità di connessione dei singoli clienti qualora si rilevi un elevato consumo delle risorse di rete da parte di un numero unico/limitato di clienti.
ATTIVITÀ ILLEGALI O PROIBITE
Al fine di garantire la Qualità del Servizio a tutti i clienti, ci riserviamo inoltre il diritto di limitare la velocità di connessione dei singoli clienti qualora si rilevi un elevato consumo delle risorse di rete da parte di un numero unico/limitato di clienti.
IPTV, continuous download, and generally audio/video streaming usage is not allowed when using Unlimited plans, in order to don’t saturate the resources available for all the customers. Playing short videos on Social Networks is not restricted.
Subscriber agrees to use the Service only for the purpose agreed under this Agreement. Subscriber must not use the Service for any Prohibited Activity/ies, whether local or international. “Prohibited Activity/ies” include (but are not limited to) the use of the Service for:
(i) Qualsiasi attività che costituisca reato di criminalità informatica ai sensi della legge applicabile;
(ii) Una qualsiasi delle seguenti attività:
(a) Using the Service to obtain or attempt to obtain unauthorized access to any computer, system or network; Accordingly, if Subscriber does not have authorization, Subscriber must not (nor attempt to): (i) access, monitor or use any data, systems or networks, (ii) probe, scan or test the vulnerability of a system or network, (iii) breach any security or authentication measures for a system or network, (iv) access the account or private information of any other person or entity, (v) access any server in violation of any acceptable use policy of that server.
(b) Utilizzare (o tentare di utilizzare) o distribuire strumenti progettati per compromettere la sicurezza, inclusi, a titolo esemplificativo, programmi per indovinare password, strumenti di cracking, sniffer di pacchetti o strumenti di sondaggio della rete;
(c) trasmettere o diffondere consapevolmente informazioni o software che contengano virus o altre funzionalità dannose;
(d) Utilizzare (o tentare di utilizzare) il Servizio in un modo che potrebbe interferire con il funzionamento tecnico del Servizio o di qualsiasi altro sistema informatico, rete o servizi di telecomunicazione, inclusi (ma non limitati a) attacchi di negazione del servizio, inondazione di una rete, sovraccarico di un servizio, sequestro improprio e abuso dei privilegi dell'operatore e tentativi di "crash" di un host; O
(e) interferire (o tentare di interferire) con il regolare funzionamento dei sistemi o delle connessioni di rete del Fornitore di servizi.
(iii) Accessing, posting, reproducing or disseminating content which may be identified or classified as contrary to law, regulation, industry code of practice, good customs, public morals, or public policy, including, without limitation, content/material containing (a) excessive physical and/or sexual violence, implied or simulated sexual activity, or materials which deal with issues or contain depictions that require an adult perspective, (b) detailed instruction in crime, violence or drug use, child pornography, bestiality, excessive violence or sexual violence, and/or (c) real depictions of actual sexual activity or criminal activities;
(iv) Accedere, pubblicare, produrre, riprodurre o diffondere contenuti che violano il copyright o altri diritti di proprietà intellettuale di altre persone/entità. L'utente si assume tutti i rischi relativi alla determinazione se tale materiale illecito sia di pubblico dominio;
(v) Accedere, pubblicare, riprodurre o diffondere contenuti che diffamano, molestano o abusano di qualsiasi persona o violano qualsiasi legge o regolamento sulla protezione dei dati o sulla privacy;
(vi) Qualsiasi attività fraudolenta, schema di marketing multilivello, schema piramidale o altri schemi di sollecitazione illegale;
(vii) Qualsiasi altra attività fraudolenta punibile dalla legge, incluso impersonare qualsiasi persona o entità o falsificare la firma digitale o manuale di qualcun altro; e/o
(viii) Qualsiasi attività che costituisca Bypass o Rivendita semplice. Si tratta di attività in cui un abbonato rivende o utilizza il Servizio in violazione delle leggi esistenti per uno scopo illegale o utilizza il Servizio come parte di richiamata, richiamata o operazioni simili, o si avvale di richiamata, richiamata o servizi simili che utilizzano i Servizi forniti agli abbonati.
SICUREZZA
Subscriber shall be responsible for any misuse of the Service, as set out in the preceding clause and shall take reasonable steps/precautions to ensure that unauthorized persons do not gain access to the Service and Subscriber’s Internet account (if any).
Subscriber shall be solely responsible for the security of any device he/she chooses to connect to the Service including any data stored on that device. Subscriber shall have full control and responsibility for ensuring the security and confidentiality of any software application, codes, passwords, IDs, and the like used with the Service. Subscriber agrees and acknowledges that any and all transmission made either through voice calls, Short Messaging Service (SMS) and, data/content originating from his/her account shall be conclusively presumed to be Subscriber’s transmissions and has been authorized by Subscriber. Further, Subscriber acknowledges that it is his/her sole obligation and responsibility to obtain the consent of all recipients of transmissions made using the Service.
For security purposes, Service Provider recommends against enabling file or printer sharing of any sort and further recommends that any file or service made available for remote access be protected with a password or other appropriate measures to prevent unauthorized access. Subscriber must immediately notify Service Provider of any unauthorized or attempted unauthorized use of the Service and any other breach or attempted breach of security.
APPLICAZIONE SOFTWARE
Subscriber acknowledges and agrees that he/she will —(a) use the software application provided and installed by Service Provider (”Application”) on Subscriber’s Device or CPE in a proper manner and will not re-configure or tamper with the Application as stated in the relevant software license agreement or user’s guide; (b) not allow the installation of the Application to any other Device, CPE, personal computer, or any other storage device such as a network server unless covered by the relevant software license agreement; (c) not, without Service Provider’s prior written consent, resell or transfer, rent, lease or lend the use of the Application; and (d) not reverse engineer, decompile, or disassemble the Application.
Subscriber agrees to promptly report to Service Provider any problem with or damage to the Application, as well as any circumstances or actions of other persons which Subscriber may reasonably believe, may cause damage to the Service.
RISCHI DI INTERNET
Some activities that Subscriber can perform when accessing the Internet may be harmful or may cause loss to Subscriber or to other people that may access the Service, or Subscriber’s Device or CPE. Such activities include (but are not limited to): (i) downloading content (including receiving emails) from the Internet which may introduce viruses or other harmful features to Subscriber’s Device or computer, (ii) purchasing goods or services using the Internet, (iii) transmitting confidential information over the Internet (such as Subscriber’s credit card number or other personal information), or (iv) accessing and viewing content on the Internet or otherwise available through the Service that may be offensive to some individuals, or inappropriate for children (for example, it is possible to obtain access to content that is pornographic, offensive and/or unsuitable for children).
Subscriber bears all risk associated with the activities referred to in the preceding paragraph, and Service Provider does not have any liability for any claims, losses, actions, damages, suits or proceedings arising out of or otherwise relating to such activities.
Subscriber may minimize the risk of accessing illegal or offensive content as well as managing use of the Internet by using a filtering solution. Service Provider may provide access to one or more of these filtering solutions at a reasonable cost to Subscriber as part of the Service.
PUBBLICAZIONE DEI CONTENUTI
L'Abbonato sarà l'unico responsabile per qualsiasi contenuto che pubblica tramite siti web, e-mail, newsgroup, forum online o altri mezzi di pubblicazione a cui accede tramite il Servizio. Di conseguenza, l'Abbonato si impegna a:
(i) non pubblicare (tramite siti web, e-mail, newsgroup o altri mezzi di pubblicazione accessibili tramite il Servizio) qualsiasi contenuto/materiale quando tale pubblicazione può essere classificata come Attività vietata; E
(ii) take appropriate precautions to prevent minors from accessing or receiving any content published by Subscriber that may be inappropriate for them. Such precautions include implementing a restricted access system or the use of appropriate warnings and/or labelling systems in respect of content which is likely to be considered unsuitable for children.
Service Provider reserves the right to block access to, to remove, or to refuse to post any content, in whole or in part, that Service Provider, in its sole discretion, deem to be offensive, indecent, or otherwise inappropriate regardless of whether such content or its dissemination is unlawful. This includes (but is not limited to) obscene material, fraudulent or deceptive statements, threatening, intimidating or harassing statements, or material which violates the privacy rights or intellectual property rights of others, or is likely to be defamatory of another person.
Service Provider reserve the right to remove certain prohibited or potentially prohibited content from its servers or to prevent users from accessing certain Internet content. Service Provider may take any steps necessary in order to ensure compliance with any relevant industry code of practice, or notification or direction from third parties, including removing any content (including part or all of a website) from its servers, blocking access to newsgroups, closing or suspending Subscriber’s account, filtering the Internet content made available to Subscriber or restricting access to a particular website. Service Provider may take these steps at any time and without notice to Subscriber.
Service Provider reserves the right that allows copyright owners or their agents to direct Service Provider to remove copyrighted materials from Service Provider’s servers or to prevent users from accessing such copyrighted materials. Service Provider may take any steps necessary in order to ensure compliance with a notification from a copyright owner or their agent, including removing any content (including part or all of a website) from its servers, closing or suspending Subscriber’s internet account, filtering the Internet content made available to Subscriber or restricting access to a particular website. Service Provider may take these steps at any time and without notice to Subscriber.
Service Provider is under no obligation to monitor transmissions or published content on the Service. However, Service Provider (or any of its agents) have the right to monitor such transmissions or published content from time to time to ensure that Subscriber is complying with the terms of this policy, and to disclose that content as required.
By using the Service to reproduce, publish, display, transmit or distribute content, Subscriber warrants that the content complies with this policy and authorizes Service Provider (or its agents) to reproduce, publish, display, transmit and distribute such content as necessary for Service Provider to deliver the content in a timely manner.
MESSAGGISTICA ELETTRONICA E SPAM
Subscriber must not use the Service to send spam, scam messages, or bulk and/or unsolicited texts or messages. For avoidance of doubt, “spam” means unsolicited texts and broadcasts for the purpose of offering services, selling products, or otherwise disseminating information about a promo, event or advocacy sent from any device and/or application, whether or not such messages include accurate sender information or contains an unsubscribed facility. ”Scam messages,” on the other hand, means unsolicited and fraudulent and/or bogus texts or messages with the purpose of getting any form of gain or benefit from the recipient thereof, whether the sender is known to the recipient or not.
Spam and/or scam messages include, but is not limited to, commercial advertising, informational announcements, chain letters, and political or religious messages. Subscriber must only send such messages to those individuals who have explicitly requested it.
The Service must not be used to: (i) send messages to any individual or entity who has indicated the he/she/it does not wish to receive messages from Subscriber, or (ii) collect or redirect responses from unsolicited messages sent from accounts on other Internet hosts or messaging services which violate this policy, or the equivalent policy or any other policy of any other Internet service provider or website.
Moreover, unsolicited messages sent from accounts on other Internet hosts or messaging services may not direct the recipient to any website or other resource that uses Service Provider’s network.
Subscriber must not: (i) obscure, alter or delete the source of the messages that he/she sends or forge message headers, (ii) send numerous copies of the same or substantially similar messages, or send very large messages or files, to a recipient with the intent to disrupt a server or account (for example, ‘mail bombing’), (iii) send chain letters, whether or not the recipient wishes to receive such mailings.
Service Provider shall not be responsible for forwarding or storing messages sent to any account that has been suspended or cancelled. Such messages may be returned to sender, ignored, deleted, or stored temporarily at Service Provider’s sole discretion.
FORUM ONLINE
In addition to the previous clauses, messages posted by Subscriber to online forums must comply with the written charters for that forum. Subscriber shall be responsible for determining the policies of a given forum before posting a message to it. Data files may only be posted to online forums that specifically permit this.
Posting or cross-posting the same or substantially similar messages to more than eight online forums is prohibited.
Subscriber must not disrupt or attempt to disrupt online forums by posting a large number of messages that contain no substantive content. Disruption occurs when normal discussion in the group is significantly hindered.
Subscriber must not use the Service to connect to an online forum from which Subscriber has been previously banned.
RIVENDITA O ABBINAMENTO DEL SERVIZIO
Subscriber agrees not to resell, redistribute the Service or any portion thereof to any party, whether temporary or permanent, for value, or allow any such other party to occupy, use, and/or gain access to the Service without Service Provider’s written consent.
Subscriber further agrees that he/she will not use the Service as part of another telecommunication service or as a medium of promotion, publicity for any campaign for whatever purpose, of whatever nature, by whatever name called which is likely to generate a change in the usage of the services in excess of his/her daily usage of the service, and/or likely to cause congestion in Service Provider’s network.
VIOLAZIONE DELLA POLITICA DI UTILIZZO ACCETTABILE
Upon cancellation of Subscriber’s internet account, Service Provider is authorized to delete any files, programs, data, and email messages associated with Subscriber’s account.
In order to enforce this policy, Subscriber authorizes Service Provider (or its agents) to cooperate with the law enforcement authorities in the investigation of suspected criminal violations and system administrators at other Internet service providers or other network or computing facilities. Such cooperation may include Service Provider providing, for example, the username, IP address or other identifying information about a user.
Service Provider reserves the right to investigate any use of the Service that it reasonably suspects violates this policy, including the gathering of information from the users involved and the complaining party, if any, and examination of transmissions and material on Service Provider’s servers and network. During an investigation, Service Provider may suspend the internet accounts involved, interrupt transmissions and/or remove material that it reasonably believes potentially violates this policy.
Service Provider is not obligated to regularly monitor Subscriber’s usage of the Service (including any content posted, disseminated or accessed by Subscriber); however Service Provider reserves the right to monitor Subscriber’s use of the Service to identify violations of this policy, and to protect its network, the other users of the Service, and other Internet users.
Service Provider may take any other legal or technical action it deems appropriate to identify offenders or violators of this policy, including taking action against offenders to recover the costs and expenses of identifying them. If Subscriber’s use of the Service causes loss to third parties and Service Provider is required to pay compensation, Service Provider may require Subscriber to reimburse Service Provider.
Such actions may include (but are not limited to) temporary or permanent removal of content and content publishing capabilities, filtering of Internet transmissions and the immediate disconnection, suspension or cancellation of all or any portion of the Service.
If Subscriber, or someone with access to the Service, uses the Service in a way that Service Provider reasonably believes violates this policy, Service Provider may take any responsive action it deems appropriate.