How can we help you?

Can I change my email address?

eSIM App

  • Tap the Hamburger menu on the Top-Left and tap the “Account Information”

Virtual SIM App

Visit the MY ACCOUNT area of the Self Care and tap EDIT. Tap your email address, type in a new one, and then tap UPDATE. 

Remember to check your emails to verify your new email address. It is essential to be able to receive critical communications about your BNESIM account, your orders, and so much more.

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