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Can I convert my physical SIM into an eSIM?

The coverage of a single eSIM profile doesn’t completely match the coverage of a physical SIM card. According to where you are traveling, you may need to get more than one eSIM to have the same coverage. If you have outstanding national credits on your physical BNESIM SIM card, you can get in touch with our customer care and ask to transfer them to an eSIM.

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