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Can I receive a transcription of my voicemail messages?

Yes, to receive transcriptions of your voicemails, you need to upgrade your account to BNE Pro, which is free for the first 30 days.

  1. Go to the Voicemail section in Self Care and tap “more details”.
  2. In the Notifications Settings area, tap Change.
  3. Select the types of notifications you want to receive and tap Update.

You can choose to receive transcriptions of your voicemails via SMS, email, or both.

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