Yes, to receive transcriptions of your voicemails, you need to upgrade your account to BNE Pro, which is free for the first 30 days.
- Go to the Voicemail section in Self Care and tap “more details”.
- In the Notifications Settings area, tap Change.
- Select the types of notifications you want to receive and tap Update.
You can choose to receive transcriptions of your voicemails via SMS, email, or both.
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