How can we help you?

Do you provide a pre-recorded default welcome message or do I need to record one?

Yes, we provide a pre-recorded default welcome message for your convenience. However, you also have the option to record your own message using your voice or a digital voice.

To customize your welcome message:

  1. Tap for more details in the Voicemail area of the Self Care home.
  2. Tap Add new in the Welcome message settings.
  3. Select the voice you wish to use and follow the instructions.
  4. If you choose a digital voice, you can also select the language for your welcome message.

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