How do I activate my SIM?

Virtual SIM App

Once you receive your SIM card, if you have already downloaded the BNESIM app and registered, “Tap for more details” in the “Data” area on the Self Care home. Tap “+” and then “Activate a SIM card”. Look for the serial ID, enter the serial ID or using the last 6 digit of the ICCID and tap “Activate”.

To configure it, tap “Configure”. The in-app activation guide will open and will provide you with detailed instructions on how to activate your SIM. If you have an iPhone, download the APN profile and install it by opening your phone’s setting and tapping “Profile downloaded”. Activate the cellular data and the roaming. Set your network selection as AUTOMATIC. Deactivate the Wi-Fi, go back to the BNESIM app, and if the led turns green, your activation was successful.

If you haven’t registered yet, download the app and tap “Get started”. Register by using your social accounts or your mobile number. On the next screen, tap “I have an activation code”. Scratch your SIM card and enter the activation code and enter your name and surname. Your SIM is active.

To configure it, follow the instruction on the SIM package or visit the “Status report” area on the Self Care home. “Tap for more details”, “Discover how to” in the “Data” area, and follow the in-app guide.