If you’ve connected any of your social accounts to your BNESIM profile, recovering your password is simple!
eSIM App
- Log In Using Social Account:
- On the BNESIM app main screen, tap HAVE AN ACCOUNT? LOG IN.
- Select the icon of the social account linked to your BNESIM account.
- If You Don’t Remember Your BNESIM Username or Password:
- Tap “Forgot your password?”.
- Enter the email address you used to register for BNESIM and tap CONTINUE.
- Follow the instructions provided.
- If you don’t have a SIM card or have lost your activation code, please contact us by tapping the LIVE SUPPORT CHAT button in the BNESIM app.
Virtual SIM App
- Log In Using Social Account:
- On the BNESIM app main screen, tap HAVE AN ACCOUNT? LOG IN.
- Select the icon of the social account linked to your BNESIM account.
- If You Don’t Remember Your BNESIM Username or Password:
- Tap “Forgot your password?”.
- Enter the email address you used to register for BNESIM and tap CONTINUE.
- Follow the instructions provided.
- If you don’t have a SIM card or have lost your activation code, please contact us by tapping the LIVE SUPPORT CHAT button in the BNESIM app.