How can we help you?

What is the troubleshooting?

Troubleshooting is the in-app solution to all the problems your account might have.

Perhaps you ran out of credit, or the VoIP calls are blocked by the country you’re in, or you’re using a different Internet connection (Wi-Fi, for example). We thought of all the possible scenarios, even the one where we’re guilty, and you will always know what’s going on and how to fix it.

BNESIM’s in-app troubleshooting is set to help you make things work.

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