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What will happen if I don’t go through the KYC procedure?

If the KYC identification procedure is unsuccessful or if you don’t reply to our email within 5 days, the following actions will be taken: 

  • Your account will be permanently blocked. 
  • The payments made will be reversed. 
  • The used credit/debit card will be reported as stolen. 
  • We will inform the authorities to start an investigation. 

The KYC procedure is a simple online process of identification that we need to run to ensure the security of all our customer’s cards, including yours.

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