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Why do I need to get in touch with BNESIM to get a DID from certain countries?

Unfortunately, phone numbers from certain countries can’t be assigned automatically. It’s not in our hands. The authorities of those countries, especially in Europe, have started requesting personal documents such as personal ID, or a bill as proof of address, to activate a new phone number. This one is subject to the country’s authorities’ approval, so we can’t guarantee you will be able to activate it.

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