Verifying the email is a vital step if you want to be able to receive essential communications about your BNESIM account, your orders, and so much more.
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Verifying the email is a vital step if you want to be able to receive essential communications about your BNESIM account, your orders, and so much more.
In according with the GDPR regulations, we allow our customers to delete the documents they previously uploaded.
If the documents were used to purchase a phone number, the phone number will be eventually removed according to the local regulator policies and not refunded.
On the other hand, if the documents were used for security or KYC reasons, your account will be eventually frozen.
Sometimes we need to require our customer of certain documentation for purchasing phone numbers on certain countries or for security reasons.
Don’t worry the documents you provide are safe with us and we’ll not be shared or used for secondary purposes.
More importantly, you will be able to delete them at any time.
On the “Billing Information” page, you can set the address that we’ll be used for creating the invoices of your payments.
If you suspect your account has been stolen, get in touch with us by hitting the LIVE SUPPORT CHAT link at the bottom of the Self Care main page.
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