How can we help?

Why is my eSIM not showing any signal or network?

Ensure your eSIM is installed correctly and that you’re in a supported coverage area. Verify that airplane mode is off and your device is set to use the eSIM for data. If the problem persists, restart your device. Please contact our support team for assistance if the issue remains unresolved after restarting.

Related Questions
Can't find what you are looking for?
Please reach out to our support team!
en_USEnglish
SPRING
SALE
15% OFF All eSIMs