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How can I install an eSIM?

Android:

  1.  Check if your phone is updated to the last version of Android, the eSIM technology is very new and you can expect improvements with the new OS releases.
  2.  In the phone settings, under Network and Internet the + next to Mobile Network, then tap “Don’t have a SIM card? Download your SIM instead”. The text can differ between different brands of phones, but should always be located in the Network and Internet section.
  3.  Scan the QR code.
  4.  Label your cellular plan with the eSIM name, so you can differentiate your plans and understand which eSIM is in use.
  5.  Configure the APN: as per the normal SIM, you still need to configure the APN. Check how to do it directly from the Self-Care, section Need Help? > APN & Device settings.
  6.  Choose the new eSIM as preferred for Mobile Data.
  7.  Enable Mobile Data Roaming.

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