I have no Internet connection.

Possible Reasons for No Internet Connection:

• You might have run out of data.
• Your SIM or eSIM does not cover the country you are currently in.
• You traveled to a new country and forgot to recheck your APN settings.
• You are not connected to a right network.
• You’re connected to a Wi-Fi network (disconnect to use mobile data).
• Mobile data is not enabled.
• Mobile roaming is not enabled.
• Your phone is in airplane mode.

If the problem persists:

• Tap the LIVE SUPPORT button. In the BNESIM app.
• Drop us a message in WhatsApp at +19472221656
• Email us at [email protected] for further help.