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My DID renewal failed.

No need to worry, we have you covered! Here are some of the reasons why your DID renewal failed: The payment failed because there are no funds on your card. The payment failed because your card expired. We recommend you to update the information of your card or to add a new card so the payment will succeed and your plan will be renewed. Visit the MY ACCOUNT area of the Self Care and tap EDIT. Tap ADD/EDIT on the PAYMENT METHOD card. Tap ADD PAYMENT METHOD and follow the instructions. If your problem persists after checking the settings above, tap the LIVE SUPPORT button. You can also drop us an email at [email protected].

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